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Posted on: September 8, 2017

Hall County to maintain current service delivery model following citizen input

A significant component of the new service delivery model, which was announced by Hall County officials last week, has always been the consistent solicitation of feedback from our citizens and the constant evaluation of the model’s compatibility with our community.  

County staff and elected officials have spent countless hours presenting the proposed changes to area media outlets, community groups and individuals.  After thorough review, the decision has been made to leave in place the current service delivery model, which has served our public well for a number of years.  

“We would like to thank Hall County Fire Chief Jeff Hood and his command staff for following our directive to research ways to maintain or improve our current Insurance Services Office, Inc. (I.S.O.) rating without compromising citizen safety,” Hall County Commission Chairman Richard Higgins said.  “While we still believe in the merits of this model, we want you to know that your concerns have been heard.”

Higgins said the Commission and staff will continue to look into effective ways to improve the County’s service delivery model and maintain the current I.S.O. rating so that resources can be maximized and the quality of care provided to citizens remains high.

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